by Paula Clarke | Jul 8, 2026 | Business, Hair Salon Business, Salon Pricing, Self Help, Self Image
In any business, there has often been a need to know how to deal with a client who keeps asking for discounts. Businesses offer discounts for repeat clients or to increase traffic. But, there are limits to everything if you want your business to survive! As...
by Paula Clarke | Jun 17, 2026 | Business, Hair Salon Business, Salon Pricing
In the years following the year 2020, many service-based businesses moved to requiring deposits but what is the reason behind salons charging deposits? Some people have reservations but there is a very good reason for it! In the past, there would be the odd...
by Paula Clarke | Jun 3, 2026 | 4A Hair, 4B Hair, 4C Hair, Business, Color Shy, Hair Care, Hair Extensions, Hair Styling, Haircuts, Self Help, Troubleshooting
Over my career as a hairstylist, I came to realize the importance of knowing how to speak your client’s language. Not everyone is good at communicating and as a hairstylist, it is your job to learn the underlying message in what your client says! Telling someone they...
by Paula Clarke | Jan 12, 2026 | Business, DREADLOCKS/LOCS, Hair Care, Hair Salon Business, Hair Styling, Haircuts, Men's Hair, Uncategorized
When people ask me “how did you choose your business name”, they are always surprised that it did not take me tons of thought or research! It was done quickly because I had to take advantage of an offer to help! It still amazes me that the name of my business “Silkie...
by Paula Clarke | Dec 22, 2025 | Business, Hair Salon Business, Uncategorized
Due to some technical difficulties my writing streak came to an abrupt end this year. However, we are still standing! I cannot allow little inconveniences to stop me from saying “thank you!” Thank you for supporting me, buying my novels and giving me insight on...
by Paula Clarke | Nov 26, 2025 | 4A Hair, 4B Hair, 4C Hair, Business, Chemical Straightening, Coloring Hair, Curls & Perms, Hair Care, Hair Fails, Hair Repair, Hair Salon Business, Hair Styling, Natural Hair, Uncategorized
A few times in the salon, you may have people who try to hide information about their hair and you are left wondering “why are you hiding the truth?” As adults, I hope a hair appointment will not make you so scared you need to lie or feel that the service you want...
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